Last updated: 10 November 2026

1. Controller

Obrt Podgora Puls, vl. Diana Vodanović, OIB 63232611503, Branimirova obala 15, 21327 Podgora, Croatia
E-mail: vodanovic.diana@gmail.com, tel. +385 91 1706 444

2. What data we collect

When you send us an inquiry through the booking or contact form, by e-mail, phone or WhatsApp, we process the data you provide: name, e-mail address, phone number and the content of your message (for example dates and number of people). When you visit the website, our web server automatically records technical data (IP address, browser type, time of access) in log files to operate and secure the site.

3. Purpose and legal basis

We use your data to answer your inquiry and to prepare and carry out your booking (Art. 6(1)(b) GDPR) and to operate and protect the website (legitimate interest, Art. 6(1)(f) GDPR). Where the law obliges us to keep data, for example for accounting, we do so on the basis of Art. 6(1)(c) GDPR. We do not use your data for advertising and we never sell it.

4. Recipients

Messages sent through the form are delivered to our e-mail inbox at Google (Gmail). If you contact us via WhatsApp, WhatsApp (Meta) processes your data under its own privacy policy. Where necessary to fulfil your booking, we pass the required data on to the provider of the booked service (for example the apartment owner or the boat or excursion operator).

5. Third-party content

Our pages load fonts from Google Fonts and some pages display Google Maps. When this content loads, your browser connects to Google servers and your IP address is transmitted to Google. Links to Facebook and Instagram only transfer data when you click them.

6. Cookies

We only use technically necessary cookies: a session cookie that the website needs to work, which also remembers the language you have chosen. We do not use analytics or advertising cookies.

7. Storage period

We keep inquiry data for as long as needed to answer it and to carry out the booking, and then delete it, unless statutory retention periods require us to keep it longer.

8. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and to object to processing. To exercise these rights, please contact us at the e-mail address above. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP): azop.hr, azop@azop.hr.

9. Changes

We may update this policy from time to time. The current version is always published on this page.